Gain the ITIL v3 Foundation Bridge certificate (subject to passing the exam)
Convert your ITIL v2 Foundation qualification into an ITIL v3 certificate and gain points towards the ITIL Diploma
Refresh your awareness of IT Service Management in line with ITIL v3
Understand the new 'Service Lifecycle' approach to ITSM
Enhance your CV and boost your career prospects
Who should attend?
IT managers, consultants, managed services suppliers, help-desk staff and team leaders, IT support staff and experienced development or operations practitioners
Anybody who makes technical or managerial decisions that affect IT services
Individuals seeking a professional qualification in IT Service Management
Individuals with a basic understanding of ITIL v2 guidelines, who want to keep up-to-day with the industry best practices represented by ITIL v3
Anybody who has the ITIL v2 Foundation certificate, and wishes to progress to ITIL v3 Intermediate qualifications
Objectives
Gain the ITIL v3 Foundation Bridge certificate
Become eligible to achieve qualifications in ITIL v3 Intermediate modules
Understand the ITIL v3 best practices, and how they differ from ITIL v2
Understand the “Service Lifecycle” approach
Describe all changes to existing processes, as well as new processes and functions
Course Availability
Please click on the course date link to book.
Course includes
ITIL v3 Foundation Bridge examination
ITIL v3 Foundation Bridge certificate (subject to passing the examination)
Tea & coffee refreshments
Pre-requisites
ITIL v2 Foundation certificate
Duration
1 day (exam in the afternoon)
This course is delivered by one of our partners, who is an ITIL Accredited Training Organisation.
ITIL® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries
Download
Download full course guide here.
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ITIL v2-v3 Foundation Bridging
