ITIL® v2-v3 Foundation Bridging training course

Benefits

  • Gain the ITIL v3 Foundation Bridge certificate (subject to passing the exam)
  • Convert your ITIL v2 Foundation qualification into an ITIL v3 certificate and gain points towards the ITIL Diploma
  • Refresh your awareness of IT Service Management in line with ITIL v3
  • Understand the new 'Service Lifecycle' approach to ITSM
  • Enhance your CV and boost your career prospects

    • Who should attend?

  • IT managers, consultants, managed services suppliers, help-desk staff and team leaders, IT support staff and experienced development or operations practitioners
  • Anybody who makes technical or managerial decisions that affect IT services
  • Individuals seeking a professional qualification in IT Service Management
  • Individuals with a basic understanding of ITIL v2 guidelines, who want to keep up-to-day with the industry best practices represented by ITIL v3
  • Anybody who has the ITIL v2 Foundation certificate, and wishes to progress to ITIL v3 Intermediate qualifications

    • Objectives

  • Gain the ITIL v3 Foundation Bridge certificate
  • Become eligible to achieve qualifications in ITIL v3 Intermediate modules
  • Understand the ITIL v3 best practices, and how they differ from ITIL v2
  • Understand the “Service Lifecycle” approach
  • Describe all changes to existing processes, as well as new processes and functions

    • Course Availability

    Please click on the course date link to book.

    Course includes

  • ITIL v3 Foundation Bridge pre-course study guide
  • ITIL v3 Foundation Bridge examination
  • ITIL v3 Foundation Bridge certificate (subject to passing the examination)
  • Tea & coffee refreshments

    • Pre-requisites

  • ITIL v2 Foundation certificate

    • Duration

  • 1 day (exam in the afternoon)

    • This course is delivered by one of our partners, who is an ITIL Accredited Training Organisation.

    ITIL® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries

    Download

    Download full course guide here.
     

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