ITIL® v2 Release Management Practitioner training course

Benefits

  • Achieve the ITIL Practitioner Certificate in Release Management qualification (subject to passing the examination)
  • Gain a thorough understanding of release management
  • Gain credits towards the ITIL Expert certificate
  • Advance your understanding of the Service Support strand of the ITIL (v2) Service Manager qualification
  • Enhance your CV and boost your career prospects
  • Who should attend?

  • Students who hold the ITIL v2 Foundation qualification, and who want to further their understanding of IT service management
  • Individuals who want to gain the ITIL v2 Service Manager qualification, and who need to improve their understanding of the Service Support strand
  • Individuals holding the ITIL v2 Foundation certificate, who want to gain credits towards the ITIL Expert certificate
  • IT staff actively involved in a release management process
  • IT service managers and team members
  • Anybody responsible for release management within their organisation
  • Individuals interested in the challenges and practices of release management
  • Objectives

  • Gain the ITIL Practitioner Certificate in Release Management (subject to passing examination)
  • Understand the release management process within the IT service management context
  • Learn best practices and professional techniques for release management
  • Course Availability

    Please click on the course date link to book.

    Course includes

  • ITIL Release Management Practitioner examination
  • ITIL Release Management Practitioner certificate (subject to passing the exam)
  • Course notes, exercises, case study
  • Lunch, tea & coffee refreshments
  • Pre-requisites

  • ITIL v2 Foundation certificate in IT Service Management
  • Duration

  • 3 days - exam on third day
  • This course is delivered by one of our partners, who is an ITIL Accredited Training Organisation.

    ITIL® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries

    Download

    Download full course guide here.


     

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