ITIL® v2 Configuration Management Practitioner training course
Benefits
Gain the ITIL Practitioner Certificate in Configuration Management qualification (subject to passing the examination)
Gain a thorough understanding of Configuration Management
Enhance your CV and boost your career prospects
Who should attend?
Students who hold the ITIL v2 Foundation qualification, and who want to further their understanding of IT service management
Individuals who want to gain the ITIL v2 Service Manager qualification, and who need to improve their understanding of the Service Support strand
Individuals holding the ITIL v2 Foundation certificate, who want to gain credits towards the ITIL Expert certificate
IT staff actively involved in a configuration management process, including configuration librarians, supervisory staff and team leaders
IT service managers and team members
Anybody responsible for managing configuration within their organisation
Individuals interested in the challenges and practices of configuration management
Objectives
Understand how to implement an effective configuration management process
Understand how configuration management supports all other service management activities
Prepare for the ITIL Configuration Management Practitioner certificate
Course Availability
Please click on the course date link to book.
Course includes
ITIL Configuration Management Practitioner examination
ITIL Practitioner Certificate in Configuration Management (subject to passing the examination)
Course notes, exercises
Lunch, tea & coffee refreshments
Pre-requisites
ITIL v2 Foundation certificate in IT Service Management
Duration
3 days - examination on third day
This course is delivered by one of our partners, who is an ITIL Accredited Training Organisation. ITIL® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries
Download
Download full course guide here.
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ITIL v2 Configuration Management Practitioner
